Officially, students are not really supposed to be bringing their children with them to the lab when they need to take an exam.
Usually, if the lab is not extremely busy, we are able to just have the child/ren sit quietly while their parent is testing, however, if children are making noise and running around, messing with the computers, etc., then that’s not acceptable. People taking tests my not feel comfortable complaining, so we need to be assertive if this happens and act on their behalf.
Yesterday someone told me that when she was trying to take a test she was distracted by someone’s children causing a ruckus. If this happens during your shift, have the parent attend to their child/ren and let them know that they need to make childcare arrangements.
I don’t think this is a huge problem–just a reminder.
Also, a reminder that we do have earplugs and/or can have students sit in the computer room if they do complain that it is too noisy.